Terms of Service

1. Acceptance of Terms

By using the Site or the Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws.

Each time you sign in to the Services, we ask you to check a box to agree to the version of these Terms in force at that time. You cannot sign in without checking it. We keep a record of each agreement, including the date and time, the version of these Terms, how you signed in, and the IP address and browser you used.

2. About the Site and the Services

Title Platform Continuing Education provides continuing education for the title and real estate industry. Title companies and other organizations ("Companies") use it to run their own class sites, where they offer live classes, recorded classes, and related offerings, and to manage them with our tools.

The "Services" are the Site, every class site, the consoles Companies use to run their classes, the instructor portal, and the emails and text messages sent for them.

Each Company decides which classes it offers, when, at what price, and who teaches them. A Company may have its own terms and policies for its classes, which apply alongside these Terms. Descriptions of classes, schedules, states, credit, and prices may change and are not a guarantee.

3. Eligibility

To use the Site or the Services you must be at least 18 years old and able to enter into a binding agreement. The Site and the Services are intended for professional and business use by people in the title and real estate industry.

4. Accounts and Signing In

Students sign in with their Title Platform account. Company staff and instructors sign in with an email address and a password they set from a link we email them, and instructors may also sign in with a linked Title Platform account.

You agree to give accurate information, including your name and license number, and to keep it up to date. Keep your password private and do not share your account with anyone. You are responsible for what happens under your account. If you think someone else has used it, tell us or your Company right away.

5. Classes, Attendance, and Payments

To earn credit for a class you may need to meet attendance rules, such as being present for the whole live class and answering attendance checks during it, or watching all of a recorded class. We record your attendance and viewing so those rules can be applied, and the Company may review and approve completions before a certificate is issued.

Some classes, recordings, memberships, and other offerings carry a fee set by the Company that offers them. The price is shown before you pay. Payments are taken by our payment processor and paid to the Company. We do not see or store your full card number.

Seats may be limited, and a seat held while you pay is released if the payment is not finished in time. Refunds are decided by the Company that offered the class. Giving back a paid seat does not refund it on its own, so ask the Company about a refund.

6. Waitlists and Communications

When you join a waitlist, register for a class, or contact us, you ask us to reach out to you about it. Joining a waitlist does not reserve a seat or guarantee that one will open. We also send messages about the classes you register for, such as confirmations, reminders, and certificates. You may opt out of marketing messages at any time, including by replying STOP to text messages or using the unsubscribe option in our emails.

7. No Professional or Compliance Advice

Content on the Site and in the Services about continuing education is general information only. It is not legal, compliance, tax, or licensing advice, and you should not rely on it as such.

Continuing education requirements are set by your state. Credit is granted and reported by the licensed education provider that delivers a class, and your official state transcript is the authoritative record of your hours. You are solely responsible for understanding and meeting your own license requirements and for confirming them with your regulator or licensing authority.

8. Content You Add

Some parts of the Services let you add content, such as a profile photo, an instructor headline and bio, a signature, certificates, class pictures, class materials, videos, and questions or messages in a class ("Your Content"). You keep ownership of Your Content.

You give us, and the Company whose Services you use, a worldwide, non-exclusive, royalty-free license to host, store, copy, process, resize, convert, display, and share Your Content as needed to run the Services. For example, we convert photos to smaller files, and we show an instructor's name, photo, headline, and bio with their classes on class sites and in emails. This license ends when Your Content is removed, except for copies we must keep in records or backups, and copies others have already received, such as issued certificates.

You confirm that you own Your Content or have the right to share it, that it is accurate, and that anyone who appears in it has agreed to it being shared.

9. Content Standards and Automated Screening

Your Content must not include:

• Nudity, sexual content, or a sexualized pose or outfit
• Graphic violence, gore, or serious injury
• Hate symbols, extremist images, or hateful, harassing, or threatening material
• Illegal drug use, or anything that promotes illegal activity
• Self-harm or suicide
• Content you do not have the right to share, or another person's personal information without their permission

Profile photos should show you, in a way that suits a professional setting.

We use automated screening, including our QAI technology, to check images when they are uploaded and videos before they can be published. An upload that does not meet these standards is refused. If screening cannot run at that moment, the upload is refused until it can, so try again a little later. Automated screening is not perfect: it can refuse content that is fine and miss content that is not, and passing it does not mean content is allowed. If you think an upload was refused by mistake, contact your Company or us.

10. Removing Content and Suspending Accounts

We, and the Company whose Services you use, may remove any content, and may limit, suspend, or close any account, if we believe it breaks these Terms or the law, puts others at risk, or could harm the Services. Where needed, we may do so without notice. To report content that breaks these Terms, email us at support@titleplatform.com.

11. Intellectual Property

The Site, the Services, and their content, including text, graphics, logos, software, and design, are owned by Title Platform or its licensors and are protected by intellectual property laws. Class materials and recordings belong to the Company, the instructor, or their licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Site and the Services for their intended purpose. You may not copy, modify, distribute, reverse engineer, or create derivative works from the Site or the Services, or remove any proprietary notices, without our prior written consent.

12. Acceptable Use

You agree not to:

• Violate any applicable law or regulation
• Submit false, misleading, or other people's information without authorization
• Share your account, or sign in as someone else
• Have someone else attend or complete a class for you, or try to fake attendance, answers to attendance checks, completions, or certificates
• Record, copy, or share live or recorded classes or class materials without permission
• Upload content that breaks Section 9
• Interfere with or disrupt the Site or the Services, or attempt to gain unauthorized access to them
• Use automated systems such as bots or scrapers without our written consent
• Introduce viruses, malware, or other harmful code
• Use the Site or the Services to send unsolicited or unlawful communications

13. Third-Party Services and Links

The Site and the Services use third-party services, such as payment processing, video conferencing, video hosting, email and text message delivery, a form and customer relationship provider, and an analytics provider on the Site. They also link to other websites, including Title Platform. We do not control these third parties and are not responsible for their content, practices, or availability. Your use of them is subject to their own terms and policies.

14. Disclaimer of Warranties

The Site and the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranty that the Site or the Services will be uninterrupted, secure, or error free, or that information in them is accurate or complete. You use the Site and the Services at your own risk.

15. Limitation of Liability

To the maximum extent permitted by law, Title Platform and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of the Site or the Services. Our total liability for all claims relating to the Site and the Services will not exceed one hundred dollars (USD 100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless Title Platform and its affiliates and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site or the Services, Your Content, your violation of these Terms, or your violation of any law or third-party right.

17. Dispute Resolution

17.1 Governing Law

These Terms and any dispute relating to them, the Site, or the Services are governed by the laws of the State of Florida, without regard to its conflict of law principles.

17.2 Informal Resolution

Before starting any formal proceeding, you agree to contact us at support@titleplatform.com so we can try to resolve the matter informally. If it is not resolved within thirty (30) days, either party may proceed as described below.

17.3 Binding Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Any dispute that cannot be resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will take place in Orange County, Florida, unless the parties agree otherwise.

17.4 Class Action Waiver

You and Title Platform agree to bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding.

17.5 Exceptions

Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or equitable relief in court to protect its intellectual property rights.

18. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Because every sign-in asks you to agree to the Terms in force at that time, you will be asked to agree to the revised Terms the next time you sign in. Your continued use of the Site after changes take effect also constitutes acceptance of the revised Terms.

19. General Provisions

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Site and the Services. If any provision is found invalid, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, and we may assign them without restriction. We are not liable for delays or failures caused by events beyond our reasonable control. We may provide notices by posting on the Site or by email, and section headings are for convenience only.

20. Contact Information

Questions about these Terms? Contact us: